Twitter Takes Steps to Reign In Trolls

Twitter is finally doing something to make it easier to put a curb on abusive users.

Twitter expanded their definition of "violent threats" to include indirect threats and messages promoting violence. Twitter also will now automatically flag tweets that may be abusive.

Wired runs down the reasoning behind the changes.

These changes signal a shift in Twitter’s approach not only to abuse, but to growth. Intense pressure from shareholders to grow its monthly active user base has left Twitter reluctant to take a stand against abuse for fear of jeopardizing its already declining engagement. But over the last year, Twitter’s leaders have begun to realize that the company stands to lose a lot more if it continues to let trolls run amok. The thinking now seems to be that it’s better to alienate destructive users if it means holding onto the good ones.

In addition to the filtering feature, Twitter’s new definition of violent language will now make it easier for the company to address abusive language that is not a direct threat. “Our previous policy was unduly narrow and limited our ability to act on certain kinds of threatening behavior,” the post reads. “The updated language better describes the range of prohibited content and our intention to act when users step over the line into abuse.”