Cities Work podcast: Understanding one another – Changes in civil discourse

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Engaged residents are great in a community, but they don’t always see eye-to-eye.

What are the factors that create misunderstandings and how can we, as municipal leaders, work to foster positive, productive dialogue? ULCT Executive Director Cameron Diehl speaks to the Chief Engagement Officer of MetroQuest, Dave Biggs, who also spoke at the ULCT Annual Convention, about strategies that will help us all come together.

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